REINVENTING THE RESTAURANT Amid Changing Consumer Trends. Not quite a full-service dining experience, but a step above typical fast food, the quick service restaurant (QSR) has fi lled a critical niche for consumers who seek a reasonably priced meal out or to take home.

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While today’s CRE market is healthier than during the 2008 financial crisis – with over $6.4 trillion parked in money market funds through December 2023 (Source: SEC, Money Market Funds Statistics) – a significant disconnect exists between buyers and sellers, resulting in an extended period of “sitting on the sidelines”. A lack of clarity on returns and values coupled with steadily rising cap rates have led to lower transaction volumes and slower deal closures.

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Retail Renaissance: Adapting Malls for Success 

The modern retail landscape is undergoing significant transformations, spurred by evolving consumer behaviors, technological advancements, and economic shifts. The pandemic accelerated these changes, pushing retailers to pivot rapidly to meet evolving consumer demands. In 2023 and beyond, it is essential to understand the four key themes that will define the future of malls. 

Consumer expectations are higher than ever, with shoppers seeking seamless online-offline experiences. Navigating these changes can ensure that malls remain vibrant community spaces and economic assets. 

Looking ahead to 2023 and beyond, it is crucial to understand the four key themes that are shaping the future of malls and their relevance.

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